Getting Help

If you are experiencing a problem with one of the Marine Aquarium products, please follow these instructions:

1. Please visit our FAQ PAGES for instructions on resolving common problems.
   
   
2. If you have lost your KEYCODE please visit the Lost Keycode Page.
   
   
3. If you still have a problem, please forward a full description of the problem by email to support@webco.net.nz Please include the Product Name and Version, OS Revision, Computer Brand and Model and Graphics Card/ Chipset and we will respond within 48 hours.