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Goldfish
Aquarium Windows
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I enter my Keycode and nothing happens OR I am told
that it is invalid.
How do I install the Goldfish Aquarium once I have purchased
a Keycode?
The Goldfish swim slowly. The Goldfish Aquarium freezes.
My computer shuts down or freezes.
How do I get the latest version/Goldfish for the Goldfish
Aquarium?
Will I receive a CD with my online order?
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Before You Buy
What upgrades does my purchase entitle me too?
Will I receive a CD with my online order?
What are the Goldfish Aquarium system requirements?
Will the Goldfish Aquarium work with Windows NT 4.0?
Will the Goldfish Aquarium run on my notebook computer?
Will the Goldfish Aquarium run on Dual Monitors?
Do you have a wide screen version of the Goldfish Aquarium
available?
Will the Goldfish Aquarium run on a Mac?
Where can I talk to real people who have used this product?
Keycodes
I lost my Keycode OR I made my purchase but have not
received my keycode.
I enter my Keycode and nothing happens OR I am told
that it is invalid.
How do I copy and paste my Keycode?
I have to enter my Keycode each time.
Installation
How do I test the Goldfish Aquarium on my computer?
How do I install the Goldfish Aquarium once I have purchased
a Keycode?
How do I set Goldfish Aquarium as my default screen
saver?
How do I uninstall LifeGlobe Goldfish Aquarium?
My Goldfish Aquarium is no longer working correctly.
How do I re-install the program?
How do I get the latest version/Goldfish for the Goldfish
Aquarium?
Operation
Basic Information - Please Read
Goldfish Aquarium Settings.
Where are the other Fish and how do I choose them?
Troubleshooting
Troubleshooting
The Goldfish Aquarium works perfectly on my friend's
computer, but not mine. Why?
The Goldfish swim slowly. The Goldfish Aquarium freezes.
My computer shuts down or freezes.
Updating Your Video Card Driver.
My Goldfish are plain white with no textures.
When I try to run Goldfish Aquarium I get the error
When I exit the Goldfish Aquarium, my monitor settings
are washed out/too bright.
The Goldfish Aquarium does not fill my whole monitor
screen.
When Goldfish Aquarium runs, I have no sound.
When I run the Goldfish Aquarium from the shortcut on
my desktop, my computer launches a different program.
Miscellaneous
What kind of Goldfish come with the Goldfish Aqurium?
Why is there a limit of five fish for Goldfish Aquarium?
Top Questions
I enter my Keycode and nothing happens OR I am told
that it is invalid.
There are three things that can cause this error.
1. Some characters in the Keycode can be easily confused
(i.e. O and zero, capitol I and the number one, etc.).
Try to copy and paste your Keycode into the registration
space to avoid any possible input errors.
2. You may be attempting to use your code in another
version of the Goldfish Aquarium. Check your confirmation
email to see which version you purchased and make sure
this is the version you downloaded.
3. Your copy of Goldfish Aquarium may have been corrupted
during download or installation. Try downloading a new
copy of the program and reinstalling it. Be sure to
deactivate your anti-virus software for the duration
of the download and install.
[Back to top]
How do I install the Goldfish Aquarium once I have purchased
a Keycode?
Once you have purchased your keycode you can activate
the full version of the program. To properly install
the Goldfish Aquarium, and activate the full version,
follow the instructions below (If you have already installed
the newest demo version, skip to step #6):
1. IMPORTANT: Before installing, make sure your desktop
color is set to 16 bit color, have your keycode handy
and be sure your anti-virus software is deactivated
for the duration of the download and install.
2. Delete any old versions of Goldfish Aquarium on
your system to avoid conflicts.
3. Download the newest release of Goldfish Aquarium.
4. After downloading the program, find the folder you
downloaded to and double-click on the Goldfish Aquarium
file. This will run the Goldfish Aquarium Setup Wizard,
which will install Goldfish Aquarium on your computer,
simply read and follow the instructions for installation.
5. Once the installation process is complete, there
should be a new icon on your desktop that looks like
an orange and white Goldfish.
6. Double-click on the Goldfish to bring up the registration
window.
7. Copy and paste your keycode into the registration
space to avoid any possible input errors (Some characters
can be easily mixed up i.e. the letter O and zero, capitol
I and the number one, etc.) and press enter.
8. Once the program is running, press the space bar
to change your settings.
9. Don't forget to reactivate your anti-virus software
when you are finished.
[Back to top]
The Goldfish swim slowly. The Goldfish Aquarium freezes.
My computer shuts down or freezes.
There are a few things that can cause this problem
so let's try a couple of basic fixes. Any combination
of the below may get your Goldfish moving again.
1. First, be sure you have your desktop color resolution
set to 16bit (This is called High Color on WIN98, but
Medium Color on WINXP).
2. Some systems do not have sufficient resources to
support all five Goldfish, resulting in periodic lock
ups. Try turning one or two of the fish, or the bubble
column off to see if it helps.
3. If you are running the full registered version,
hit the space bar to bring up the Settings menu. Click
the "Settings" tab. De-select the "Desktop
resolution" option and chose another resolution
like 800x600. Also de-select the "Exit on mouse
move" if it is enabled.
4. Sometimes a program (Some Internet connections,
communication/chat programs and media players) will
access the system periodically and terminate or disrupt
Goldfish Aquarium. Try disabling these types of programs
to see if it makes a difference.
If you go through all of the basic fixes and your Aquarium
is still slow or freezing, the problem may be your video
card driver.
[Back to top]
How do I get the latest version/Goldfish for the Goldfish
Aquarium?
The Goldfish in Goldfish Aquarium are a part of the
program itself, so they cannot be downloaded separately.
To update to the newest version of the program, please
go though the following steps:
1. Perform the long version of the Uninstall process.
2. Install the program.
These two steps will give you the latest version of
the Goldfish Aquarium, with all of the new Goldfish.
[Back to top]
Will I receive a CD with my online order?
No.
[Back to top]
Before You Buy
Basic Information - Please Read
Before purchasing the LifeGlobe Goldfish Aquarium we
strongly recommend you test the program to see if it
works on your computer. You can do this by downloading
the program and running the demo version.
[Back to top]
What upgrades does my purchase entitle me too?
If you purchased version 1, you can download all version
1 upgrades for free.
If and when we produce a version 2 of the Goldfish
Aquarium, all customers thatwish to upgrade to the new
version will need to purchase the product again.
[Back to top]
Will I receive a CD with my online order?
No.
[Back to top]
What are the Goldfish Aquarium system requirements?
To run LifeGlobe Goldfish Aquarium, you will need:
Windows 98, 98SE, ME, 2000, or XP (Home or Professional).
A Pentium-class CPU (120 MHz or faster).
32 MB of system RAM.
A DirectX 7 compatible, 3D Accelerator Video Card with
16 MB or more of on-board RAM.
5 MB of free Hard Disk Space.
DirectX 7 or better installed on your computer.
The latest drivers for your video card. These are best
found at the video card manufacturer's site. The Windows
update feature is not sufficient for this task.
[Back to top]
Will the Goldfish Aquarium work with Windows NT 4.0?
No.
Goldfish Aquarium will not work on Windows NT 4.0.
Goldfish Aquarium requires DirectX 6 or better to run
and Windows NT 4.0 does not support DirectX.
[Back to top]
Will the Goldfish Aquarium run on my notebook computer?
Only notebooks with a GeForce2Go, Rage Mobility or S3
Savage chip will run the Goldfish Aquarium. The NeoMagic
chip will not work.
[Back to top]
Will the Goldfish Aquarium run on Dual Monitors?
Not yet.
We are working on built-in support for dual-monitor
setups. Currently, running Goldfish Aquarium on a dual
monitor system will either blacken one monitor or not
affect it at all. Dual monitor support is a feature
that we are working on for our next upgrade, which should
be available soon.
Thank you for your patience.
[Back to top]
Do you have a wide screen version of the Goldfish Aquarium
available?
Not yet, but very soon.
[Back to top]
Will the Goldfish Aquarium run on a Mac?
Not yet.
We are creating a version of the LifeGlobe Goldfish
Aquarium for Mac OSX. This version should be available
soon.
[Back to top]
Keycodes
I lost my Keycode OR I made my purchase but have not
received my keycode.
Email us the following information where applicable
and we can retrieve your information from our customer
database:
The full name you registered under.
The Order Number from your confirmation e-mail.
Both the first four AND last four numbers of the credit
card you used.
Your email address at the time of purchase.
Your old Keycode. (If you are upgrading from an older
code)
The date of your purchase.
[Back to top]
I enter my Keycode and nothing happens OR I am told
that it is invalid.
There are three things that can cause this error.
1. Some characters in the Keycode can be easily confused
(i.e. O and zero, capitol I and the number one, etc.).
Try to copy and paste your Keycode into the registration
space to avoid any possible input errors.
2. You may be attempting to use your code in another
version of the Goldfish Aquarium. Check your confirmation
email to see which version you purchased and make sure
this is the version you downloaded.
3. Your copy of Goldfish Aquarium may have been corrupted
during download or installation. Try downloading a new
copy of the program and reinstalling it. Be sure to
deactivate your anti-virus software for the duration
of the download and install.
[Back to top]
How do I copy and paste my Keycode?
To copy and paste the Keycode, do the following:
1. Hold down the left mouse button and pass the cursor
over the Keycode. This will highlight the code in black.
2. Let go of the mouse button and move the cursor to
the center of the highlight without pressing any buttons.
3. Press the right-most mouse button and select "Copy"
from the pop-up menu.
4. Double-click on the Goldfish Aquarium icon to bring
up the registration window.
5. Put the cursor in the registration box, click the
right-most mouse button again and select "Paste"
from the pop-up menu. The Keycode should appear in the
registration box. Be sure to eliminate any spaces before
or after the code so you can have a clean paste.
6. Press the Enter key. The program should start right
up.
[Back to top]
I have to enter my Keycode each time.
On a computer with multiple user profiles, only profiles
that have administrator access can effect changes to
the computer's registry, where our Keycode is stored.
Not having Administrator access to the computer means
that Goldfish Aquarium cannot register itself correctly.
You will have to change each user profile to accept
registry changes and then enter the Keycode into each
profile.
To change the user profile in Win 2000/XP:
1. Click on the START button and select "Control
Panel".
2. Double-click "User Accounts".
3. Select the task "Change an Account" and
then click on the account to be changed.
4. Click on "Change my account type" and read
the instructions for changing each profile to "Administrator"
status.
[Back to top]
Installation
How do I test the Goldfish Aquarium on my computer?
There is no separate "demo version" of Goldfish
Aquarium. We built the Goldfish Aquarium to act as a
demo unless you entered a valid keycode. To properly
install LifeGlobe Goldfish Aquarium, and activate the
demo mode, follow the instructions below:
1. IMPORTANT: Before installing, make sure your desktop
color is set to 16 bit. Also, be sure your anti-virus
software is deactivated for the duration of the download
and install.
2. Delete any old versions of Goldfish Aquarium on
your system to avoid conflicts.
3. Disable any virus protection software you might
be running for the duration of the download and installation.
4. Download the newest release of Goldfish Aquarium.
5. After downloading the program, find the folder you
downloaded to and double-click on the Goldfish Aquarium
file. This will run the Setup Wizard, which will install
Goldfish Aquarium on your computer, simply read and
follow the instructions for installation.
6. Once the installation process is complete, there
should be a new icon on your desktop that looks like
a pair of orange and white fish. Double-click on the
new Fish icon to bring up the registration box.
7. Type LIFEGLOBE into the registration box. This will
unlock the demo mode.
8. Don't forget to reactivate your anti-virus software.
9. While the Goldfish Aquarium is running, press the
space bar to change your settings.
10. Let the Goldfish Aquarium run for a little while
to be sure everything is working properly. If you have
any problems consult the troubleshooting section of
our FAQ.
[Back to top]
How do I install the Goldfish Aquarium once I have purchased
a Keycode?
Once you have purchased your keycode you can activate
the full version of the program. To properly install
the Goldfish Aquarium, and activate the full version,
follow the instructions below (If you have already installed
the newest demo version, skip to step #6):
1. IMPORTANT: Before installing, make sure your desktop
color is set to 16 bit color, have your keycode handy
and be sure your anti-virus software is deactivated
for the duration of the download and install.
2. Delete any old versions of Goldfish Aquarium on
your system to avoid conflicts.
3. Download the newest release of Goldfish Aquarium.
4. After downloading the program, find the folder you
downloaded to and double-click on the Goldfish Aquarium
file. This will run the Goldfish Aquarium Setup Wizard,
which will install Goldfish Aquarium on your computer,
simply read and follow the instructions for installation.
5. Once the installation process is complete, there
should be a new icon on your desktop that looks like
an orange and white Goldfish.
6. Double-click on the Goldfish to bring up the registration
window.
7. Copy and paste your keycode into the registration
space to avoid any possible input errors (Some characters
can be easily mixed up i.e. the letter O and zero, capitol
I and the number one, etc.) and press enter.
8. Once the program is running, press the space bar
to change your settings.
9. Don't forget to reactivate your anti-virus software
when you are finished.
[Back to top]
How do I set Goldfish Aquarium as my default screen
saver?
To set Goldfish Aquarium as your screensaver follow
the instructions below:
1. Right-click on your desktop. This will bring up
a small menu window.
2. Select "Properties" from the menu. This
will open the "Display Properties" window.
3. Click on the tab along the top marked "Screen
Saver".
4. Using the scrolling menu, select Goldfish Aquarium.
The Goldfish Aquarium logo should appear in the small
computer monitor at the top of this window.
5. The length of time until the screen saver activates
can be adjusted at the right.
[Back to top]
How do I uninstall LifeGlobe Goldfish Aquarium?
The simplest way to unisntall the Goldfish Aquarium
is to run the Uninstall option through the Start menu
under Programs/LifeGlobe/Goldfish Aquarium. Alternatively
you can use the Add/Remove Programs utility located
in the Control Panel to remove Goldfish Aquarium.
This should clean your system of any Goldfish Aquarium
data. However, if you want to be doubly sure, you can
go through the longer uninstall process below:
1. First remove any previous versions of the Goldfish
Aquarium from your system. Click on the Start button
then select "Find" or "Search" and
search for all copies of "goldfish.scr" from
your system. When the list of files displays in the
Find window, just right click on each of our fish icons
and choose delete.
2. Click on the Start button then select Programs/LifeGlobe/Goldfish
Aquarium/Uninstall LifeGlobe Goldfish Aquarium.
3. Re-boot your computer. Your Computer should now
be completely free of all Goldfish Aquarium data and
programs.
[Back to top]
My Goldfish Aquarium is no longer working correctly.
How do I re-install the program?
There are several cases where you may need to uninstall
and reinstall the Goldfish Aquarium. Please consult
the Troubleshooting section of our FAQ first for a solution
there. However, corrupt downloads, new system settings,
new video card drivers, or other such circumstances
may make the Goldfish Aquarium stop running properly.
If you cannot find another solution and would like to
do a full re-install of the program we suggest the following
steps:
1. Perform the long version of the Uninstall process.
2. Install the program.
These two steps will give you a clean slate as it were,
allowing the Goldfish Aquarium to adjust to your system's
current settings.
[Back to top]
How do I get the latest version/Goldfish for the Goldfish
Aquarium?
The Goldfish in Goldfish Aquarium are a part of the
program itself, so they cannot be downloaded separately.
To update to the newest version of the program, please
go though the following steps:
1. Perform the long version of the Uninstall process.
2. Install the program.
These two steps will give you the latest version of
the Goldfish Aquarium, with all of the new Goldfish.
[Back to top]
Operation
Basic Information - Please Read
Hotkeys for the Goldfish Aquarium:
ESC - Exit program.
'Space' - Settings menu.
A - About window.
H - Help window.
B - Bubble sound on/off.
Ctrl-B - Bubbles on/off.
F - Full screen/windowed mode.
L - Automatic light changes on/off.
M - Enable/disable Exit on Mouse Move.
Crtl-R - Restore default settings.
S - Show frame rate information.
W - Wireframe/normal mode.
P - Cycle through tanks.
'[' and ']' - Cycle forward/backward through tank.
Up/Down Arrow - Main Lights up/down.
Right/Left Arrow - Background lights up/down.
[Back to top]
Goldfish Aquarium Settings.
Exit on Mouse Move - If this is checked; you can exit
the Goldfish Aquarium by moving your mouse or pressing
a non-hotkey (see above) on your keyboard. If this option
is not checked, you can only exit the screensaver by
pressing the ESC key.
Disable Monitor Sleep Mode - Some monitors will shutdown
after a period of time. This option allows the Goldfish
Aquarium to override this shutdown and continue playing
the screensaver on your monitor.
Always on Top in Windowed Mode - When the Goldfish
Aquarium is in Windowed Mode (See "W" hot
key above.) this option will place the screensaver window
over any other program you are running.
Limit Frame Rate - Forces the frame rate (animation
speed) of the Goldfish Aquarium to the frequency you
select. If the Goldfish Aquarium is jerking, or running
slowly, you may need to reduce the frame rate below
the default 62 by using the slider bar.
Windows Resolution and Color Bit - Controls the Desktop
resolution and Color depth settings that the Goldfish
Aquarium uses when it runs full screen.
Resolution Dropdown menu - "Default Desktop Resolution"
will match the screensaver display to your current desktop
settings.
16/32 bit - Forces screensaver to display at 16 or
32bit color depth regardless of desktop settings.
Reset to Default - This button will return ALL options
back to their default settings.
Tank Configuration - This window shows you the tank
views. Checking the boxes to the left of each tank view
will select it for cycling.
Cycle Selected Tanks - Checking this option will cycle
the tanks from the list chosen above.
Time Slider - Determines the length of time that each
tank view is displayed before cycling to the next. From
8 seconds to 10 minutes.
Automatic Lights - To prevent your monitor from burning
in, the Goldfish Aquarium will cycle the lighting from
light to dark in the foreground and background of the
tank independently. Un-checking this box will give you
full control of the lighting.
Delay Slider - Determines the length, from light to
dark, of the lighting cycle when in Automatic lighting
mode.
Lights Sliders - Manual setting for the lighting when
not in Automatic lighting mode.
Bubbles - Turns bubbles on and off.
Frequency Slider - Controls how many bubbles will be
seen in the background.
Debris - Turns small floating particles on and off.
Sound - Bubble column sound.
Volume Slider - Controls bubble volume.
Always On - Bubble sound will always be heard when
the Aquarium is running.
When Active - Bubble sound will only be heard when
the Aquarium window is visible. Helpful when Goldfish
Aquarium is in Windowed mode (see "F" hotkey
above.)
Off - Turns off bubble sound entirely.
[Back to top]
Where are the other Fish and how do I choose them?
The Goldfish Aquarium can display up to five fish at
a time, from a library of exotic breeds. To access and
use this library, please follow the instructions below:
1. Press the space bar while the program is running.
This will bring up the Settings window.
2. Click on the "Fish" tab. This will take
you to the Fish selection page of the Settings window.
On the right you will see a visual library of Goldfish
to choose from. On the top left are a number of slots
showing the Fish currently chosen for your tank. The
bottom will show vital information on each Fish.
3. By left-clicking on a Fish you can see its information
in the bottom left. By double-clicking, you can set
the Fish as one of your tank choices, filling one of
your slots. Double-clicking the "X" (OFF)
will leave that slot blank and the Goldfish Aquarium
will have one fewer fish on the screen. If you double-click
the "?" (RANDOM) the Goldfish Aquarium will
pick a fish for you at random, every time you open the
program.
4. Checking the option "Don't Duplicate Random
Choices" will make sure that no random choices
are the same.
We will be adding more Goldfish to the library in the
future.
[Back to top]
Troubleshooting
Basic Information - Please Read
The graphics used in the LifeGlobe Goldfish Aquarium
require a fairly up-to-date computer with a strong graphics
card. Our realistic graphics use the same system resources
as some video games. If you do not have your computer
set up for this kind of activity, do not worry, 99%
of all graphics problems can be solved by simply updating
your computer's video card drivers. See the driver update
section.
The best way to test the Goldfish Aquarium's compatibility
is to download the program and run the demo version
as outlined HERE.
[Back to top]
The Goldfish Aquarium works perfectly on my friend's
computer, but not mine. Why?
We are sorry, but without knowing the exact specifications
of both computers, this is impossible to answer. If
you cannot find the answer to your problem in this FAQ,
you may fill out a troubleshooting form found HERE,
to help us solve your problem.
[Back to top]
The Goldfish swim slowly. The Goldfish Aquarium freezes.
My computer shuts down or freezes.
There are a few things that can cause this problem so
let's try a couple of basic fixes. Any combination of
the below may get your Goldfish moving again.
1. First, be sure you have your desktop color resolution
set to 16bit (This is called High Color on WIN98, but
Medium Color on WINXP).
2. Some systems do not have sufficient resources to
support all five Goldfish, resulting in periodic lock
ups. Try turning one or two of the fish, or the bubble
column off to see if it helps.
3. If you are running the full registered version,
hit the space bar to bring up the Settings menu. Click
the "Settings" tab. De-select the "Desktop
resolution" option and chose another resolution
like 800x600. Also de-select the "Exit on mouse
move" if it is enabled.
4. Sometimes a program (Some Internet connections,
communication/chat programs and media players) will
access the system periodically and terminate or disrupt
Goldfish Aquarium. Try disabling these types of programs
to see if it makes a difference.
If you go through all of the basic fixes and your Aquarium
is still slow or freezing, the problem may be your video
card driver. Click HERE for information on how to check
and update your video card driver.
[Back to top]
Updating Your Video Card Driver.
It is important to make sure you have the latest driver
for your video card from the manufacturer. We have found
that outdated drivers are the number one reason for
many graphics problems. PLEASE NOTE - The Windows update
function is often not sufficient for updating your video
card drivers.
To check which video card you have, follow the instructions
below:
1. Right click on the "My computer" icon
and choose "Properties".
2. Click on the "Device Manager" tab. In Windows
XP or 2000 you can open Device Manager by double-clicking
on the System icon in Control Panel (located in the
Start menu), choosing the "Hardware" tab,
and clicking "Device Manager" button.
3. Now click on the "+" sign next to the entry
"Display Adapters". This will open a branch
under the "Display Adapters" heading listing
your video card or chip set.
4. Double-click this branch to bring up the video card
properties. In the properties window, the "General"
tab will show you your card and manufacturer. The "Driver"
tab will tell you the date your drivers were last updated.
5. The "Update Driver" button at the bottom
of this screen will also not suffice for your update.
Video card manufacturers update their drivers once
every THREE to SIX months. These new drivers can usually
be found on their websites. Using the information you
gathered above about your video card, you should search
the Internet for the manufacturer's website and download
the driver from there.
Read the installation information on the manufacturer's
site very carefully. There is no standard way to install
updated drivers, though many companies are including
auto-installers with their driver downloads.
If, and only if, the new driver does not solve the
problem you may need a more compatible driver, possibly
an older one. For a list and links to a tested video
driver for your video card and operating system, please
check the Fan Site HELP.
This is the Inside: LifeGlobe fan site help page. It
is kept updated by constant feedback from Aquarium users
with all kinds of Windows systems and Windows problems.
This is the quickest way to find the most compatible
driver for Aquarium, however we recommend that you try
the manufacturer's site first.
[Back to top]
My Goldfish are plain white with no textures.
The first thing to try is to run the program. Then press
the space bar to bring up the Settings menu. Make sure
the option "Exit on Mouse Move" is NOT checked.
Then click the Exit button and press Ctrl and the "T"
key at the same time. Ctrl-T changes the way Goldfish
Aquarium handles the textures (skin) of the Goldfish.
If it works, go back to the Settings menu and change
a few of the fish selections to save the new graphic
setting.
If this does not work, the problem may be your video
card driver.
[Back to top]
When I try to run Goldfish Aquarium I get the error
Your computer may not have Direct X, or may have an
old version of Direct X. Direct X is a graphics language
program required for running the Goldfish Aquarium.
Click on the following link to Microsoft's Direct X
website and download the latest version.
If you know that you already have Direct X installed
on your computer, than you may want to run the program's
self-diagnostic tool as outlined below:
1. Click on the "Start" button and select
"Run".
2. Type in "dxdiag" and click OK. This will
open the DirectX Diagnostic Tool. The version of DirectX
you are running will be displayed toward the bottom
of the first page.
3. Go through each tab and click the buttons with the
word "Test.." in them. This will take you
through a series of diagnostic tests.
4. When you get to the "Display" tab make
sure that "Directdraw" and "Direct3D"
are enabled. If Direct3D is "Not Available"
right click your desktop and click "Properties."
Go to the "Settings" tab, click "Advanced."
Go to the "Performance" tab and make sure
hardware acceleration is set to Full.
5. If you find any problems you will need to download
and reinstall DirectX from the link above.
[Back to top]
When I exit the Goldfish Aquarium, my monitor settings
are washed out/too bright.
This is a problem that only occurs with ATI video cards.
You need to change your setting for Overlay Brightness
as outlined below:
1. Right click on your Desktop.
2. Click Properties.
3. Click the "Settings" tab.
4. Click the "Advanced..." button in the bottom
right corner.
5. Click the "ATI Color" tab.
6. Along with the setting for Desktop Brightness is
a setting for Overlay Brightness. Set the Overlay brightness
to the minimum.
[Back to top]
The Goldfish Aquarium does not fill my whole monitor
screen.
The geometry on your monitor for the screen mode the
Goldfish Aquarium is using may not be edge-to-edge.
Try adjusting your monitor settings. These are usually
located on the front of your monitor. Your monitor should
save these changes and they should only be in effect
when the Goldfish Aquarium is running.
If you still cannot get the display to fill the screen
you may have to override the refresh setting in DirectX.
Check your monitor manufacturer's web site and see what
the optimal refresh rate is for the resolution you want
to run.
1. Click on the "Start" button and select
"Run".
2. Type dxdiag and click "OK".
3. Click the "More Help" tab.
4. Click the "Override" button.
5. Enter the optimal refresh rate for your monitor.
DirectX limits some programs to 60hz by default.
[Back to top]
When Goldfish Aquarium runs, I have no sound.
Try to remove and reinstall your Audio Compression software.
1. In Windows98 or ME click on the Start button then
select Settings/Control Panel/Add-Remove Programs.
2. Click Windows Setup, scroll to and select Multimedia
then click the "Details" button.
3. Uncheck "Audio Compression" and click "Apply".
4. Re-check "Audio Compression" to re-install
(at this point you might be asked to insert your Windows
disk) and click OK.
If you are running another operating system or the
Aquarium sound still does not work, we suggest you uninstall
and reinstall your sound card driver. The latest version
should be available on your computer manufacturer's
website and/or your sound card/chip manufacturer's website.
Check there also for specific instructions on how to
uninstall and reinstall.
To check which sound card you have click on the "Start"
button, select "Run" and type in "dxdiag"
then click OK. This will open the DirectX Diagnostic
Tool. Click the Sound tab. Your sound card will be listed
under the Device heading.
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When I run the Goldfish Aquarium from the shortcut on
my desktop, my computer launches a different program.
AutoCAD or some other program has changed the association
of the .scr file type. Here is a way to work around
that:
1. Open your My Documents folder and select "View"
("Tools" for Windows XP) from the Menu Bar
then click on "Folder Options..."
2. Click the "View" tab, uncheck "Hide
file extensions for known file types" and click
the "Apply" button. This will allow you to
view the file extensions for all files.
3. Close your My Documents window.
4. Delete the LifeGlobe Aquarium icon from your Desktop.
5. Copy and Paste the Goldfish.scr file to your Desktop
from your C:\Windows\System (System32 for Windows XP)
folder.
6. Right-click on the new Aquarium icon and select
"Rename" from the menu. Change the Icon's
name to Goldfish.exe. You can now run the Goldfish Aquarium
manually by double-clicking this Icon.
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Miscellaneous
What kind of Goldfish come with the Goldfish Aqurium?
You can find the current list of Goldfish on the Meet
the Fish page of our website.
If you do not see the Goldfish you like, Email us a
picture and we will add it to our suggestions!
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Why is there a limit of five fish for Goldfish Aquarium?
The graphics overhead for more fish slows the system
down too much. We know that many people have very powerful
graphics cards, which are producing 100 frames per second,
but most do not, and we want the Aquarium to be a satisfying
experience for the largest possible audience.
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